Hi Experts,
Need your help to find the issue
we have an environment where we have 4 tomcats are there pointed to Load balncer url (http://sapbo.com). which is F5 url.
Now we have issue while exporting the webi report as excel.
If we use the
LB url -> Launcpad - > refresh report --> export to excel (it is working fine, Refresh Date is reflecting fine)
LB url -> Opendoc - > refresh report --> export to excel (Refresh Date is not reflecting as today)
Individual Tomcat -->Opendoc - > refresh report --> export to excel (it is working fine, Refresh Date is reflecting fine)
it is working fine with individual tomcat url , but not with the LB open document.
1) Cleared Tomcat cache
2)Cleared Data folder
Currently i am hanged with the issue to find the cause. Can anyone guide me where i can troubleshoot.